FAQ

Order Before 

1. Where are you based?

Factory in Shenzhen, China with USA/UK/EU warehouses for 2–5 day delivery.

2. Are you a factory?

Yes, direct manufacturer since 2009. Welcome to visit anytime.

3. How do I pay?

Card, Wire, PayPal, Apple Pay, Bitcoin, CashApp, Cash (CA).

4. Why are prices higher?

We use premium hardware, strict QC, and aim for long-term partnerships. Very best price.

5. What vapes do you have?

Empty disposables (1ml–3g, dual flavor), 510 carts, batteries, and packaging. OEM available.

6. How long is delivery?

USA/UK/EU stock: 2–5 days.

From China: 10–14 days production + 2–3 weeks shipping.

7. Is my payment safe?

Yes, you will 100% receive your order. Proof available.

8. Can I pick up from warehouse?

No, warehouses are for logistics only.

9. Can I get a discount?

Best price always offered for our clients.

10. Can you ship first, pay later?

No, full payment required before shipping.

11. Out of stock?

Best-sellers sell fast. We’ll notify you when restocked. After Order

Order After

12. When will you ship?

Overseas stock: same/next day. Tracking provided.

13. Why no tracking update?

Delay due to weather/holiday. Will update soon.

14. Can I change address?

Yes, contact us or update on DHgate.

15. Can you add extra sample?

Not from warehouses. Only from China (2–3 weeks).

16. Package delivered?

Carrier shows delivered. Please check and confirm.

17. Didn’t receive package?

We’ll contact carrier. If lost, we reship and offer discount.

18. Referral discount?

Yes, discount if your friend orders from us.